error code e004-0101, e004-0102, e004-0103

Error Code e000004-0101
The IH power supply is faulty/the IH control mechanism is faulty.
After correcting the fault, besure to reset the error.
(COPIER>FUNCTION>CLEAR>ERR)

Descriptions :
There is a mismatch between the input voltage and the IH power supply ID.

Remedy : 
- Replace the fixing heater power supply with one designed for the country of installation (voltage).
- Check the connector for any fault in connection.
- Replace the fixing heater power supply.
- Replace the DC controller PCB

Error Code e000004-0102
There is an abnormal rise in temperature. After correcting the fault, besure to reset the error.
(COPIER>FUNCTION>CLEAR>ERR)

Descriptions : 
The IH current is faulty. (current leakage)

Remedy :
- Replace the fixing heater power supply with one designed for the country of installation (voltage).
- Check the connector for any fault in connection.
- Replace the fixing heater power supply.
- Replace the DC controller PCB

Error Code e000004-0103
There is an abnormal rise in temperature. After correcting the fault, besure to reset the error.
(COPIER>FUNCTION>CLEAR>ERR)

Descriptions : 
The IH current is faulty. (no current)

Remedy :
- Replace the fixing heater power supply with one designed for the country of installation (voltage).
- Check the connector for any fault in connection.
- Replace the fixing heater power supply.
- Replace the DC controller PCB

error code e003-000 and e003-0010

Error Code e000003-0000
There is an abnormal rise in temperature. After correcting the fault, besure to reset the error.
(COPIER>FUNCTION>CLEAR>ERR)

Descriptions :
The reading of the main thermistor is lower than 70 deg C for 2 sec or more after it has exceeded 100 deg C.

Remedy : 
- Check the connector of the main/shutter thermistor for any fault in connection and wiring.
- Check the main/shutter thermistor for mounting condition.
- Replace the main/shutter thermistor.
- Replace the fixing heater unit.
- Replace the DC controller PCB

Error Code e000003-0010
There is an abnormal rise in temperature. After correcting the fault, besure to reset the error.
(COPIER>FUNCTION>CLEAR>ERR)

Descriptions : 
The power has been turned off and then back on without resetting the error.

Remedy :
- Reset the error.
(COPIER>FUNCTION>CLEAR>ERR)

Error code e002-0000, e002-0001, e002-0010

Error Code e000002-0000
There is an abnormal rise in temperature. After correcting the fault, besure to reset the error.
(COPIER>FUNCTION>CLEAR>ERR)

Descriptions :
The reading of the main thermistor is not 100 deg C 12 sec after it has exceeded 70 deg C.

Remedy :
- Check the connector of the main/shutter thermistor for any fault in connection and wiring.
- Check the main/shutter thermistor for mounting condition.
- Replace the main/shutter thermistor.
- Replace the fixing heater unit.
- Replace the DC controller PCB.

Error Code e000002-0001
There is an abnormal rise in temperature. After correcting the fault, besure to reset the error.
(COPIER>FUNCTION>CLEAR>ERR)

Descriptions :
The reading of the main thermistor is not 150 deg C 15 after it has exceeded 100 deg C

Remedy :
- Check the connector of the main/shutter thermistor for any fault in connection and wiring.
- Check the main/shutter thermistor for mounting condition.
- Replace the main/shutter thermistor.
- Replace the fixing heater unit.
- Replace the DC controller PCB.

Error Code e000002-0010
There is an abnormal rise in temperature. After correcting the fault, besure to reset the error.
(COPIER>FUNCTION>CLEAR>ERR)

Descriptions :
The power has been turned off and then back on without resetting the error.

Remedy :
- Reset the error.
(COPIER>FUNCTION>CLEAR>ERR)

Error code e001-0001, e001-0002, e001-0003 and e001-0010

Error Code e000001-0001
There is an abnormal rise in temperature. After correcting the fault, besure to reset the error.
(COPIER>FUNCTION>CLEAR>ERR)

Descriptions :
There is an error or an open circuit in the
main thermistor, shutter thermistor, or sub
thermistor.

Remedy : 
- Check the connector of each thermistor for any fault in connection and wiring.
- Replace the thermistor in question.
- Replace the DC controller PCB.

Error Code e000001-0002
There is an abnormal rise in temperature. After correcting the fault, besure to reset the error.
(COPIER>FUNCTION>CLEAR>ERR)

Descriptions : 
The reading of the main thermistor, shutter
thermistor, or sub thermistor is 230 deg C
or higher for 2 sec

Remedy :
- Replace the thermistor in question.
- Replace the DC controller PCB.


Error Code e000001-0003
There is an abnormal rise in temperature. After correcting the fault, besure to reset the error.
(COPIER>FUNCTION>CLEAR>ERR)

Descriptions : 
The reading is not 150 deg C or higher or 210 deg C or lower within 30 sec.

Remedy : 
- Turn off and then back on the power.

Error Code e000001-0010
There is an abnormal rise in temperature. After correcting the fault, besure to reset the error.
(COPIER>FUNCTION>CLEAR>ERR)

Descriptions : 
The power has been turned off and then back on without resetting the error.

Remedy :
- Reset the error.
(COPIER>FUNCTION>CLEAR>ERR)

Error code e000-0000 and e000-0010

Error code e000000-0000
The heater fails to heat. After correcting the fault, besure to reset the error.
(COPIER>FUNCTION>CLEAR>ERR)

Descriptions : 
After power-on, the reading of the main thermistor does not increase to 70 deg C or higher within 20 sec.

Remedy : 
- Replace the main/shutter thermistor.

- Replace the DC controller PCB.



Error code e000000-0010
The heater fails to heat. After correcting the fault, besure to reset the error.
(COPIER>FUNCTION>CLEAR>ERR)

Descriptions : 

The power has been turned off and then on without resetting the error

Remedy : 

- Reset the error. 

(COPIER>FUNCTION>CLEAR>ERR)

Error code table Canon ir6570/5570

Code	Description
E000	the heater fails to heat
E001	there is an abnormal rise in temperature
E002	there is an error in the rise in temperature
E003	there is an error in the rise in temperature
E004	there is an error in the IH power supply/IH control mechanism
E005	there is no fixing web/there is an error in the detection of web solenoid connection
E010	there is a feed motor error
E012	there is a drum motor error
E013	the waste toner pipe is clogged
E014	there is a fixing motor error
E020	there is no toner in the developing assembly; there is anerror in the detection of
	developing assembly toner sensor connection;there is an error in   the detection of
E025	there is an error in the detection of toner feed motor over-current, there is an error in the  detection of toner bottle motor over-current, there isan error in the detection of bottle motor connectiontoner
E032	the counter of the NE controller has malfunctioned
E061	there is a potential control error/there is an APC error
E100	there is a BD error
E110	there is a polygon motor error
E121	there is a controller cooling error
E196	the EEPROM is faulty
E202	there is an HP error
E225	there is an error in the intensity of light
E227	there is an error in the power supply (24 V)
E240	there is an error in the communication between the main controller PCB and the DC controller PCB
E248	there is an EEPROM error
E315	there is an image data error
E400	there is an ADF communication error
E413	there is an ADF shift motor error
E490	the ADF type is wrong
E503	there is a finisher internal communication error (finisher)
E505	there is a backup memory error in the finisher (finisher)
E514	there is a trailing edge assist motor error (finisher)
E519	there is a gear changemotor error (finisher)
E530	there is a front alignment error (finisher)
E531	there is a staple error (finisher)
E532	there is a stapler shift error (finisher)
E535	there is a swing error (finisher)
E537	there is a rear alignment error (finisher)
E540	there is an upper tray ascent/descent error (finisher)
E542	there is a lower tray ascent/descent error (finisher)
E584	there is a shutter unit error (finisher)
E590	there is a punch motor error (punch unit)
E591	there is a punch dust sensor error (punch unit)
E592	there is a punch horizontal registration sensor error (punch unit)
E593	there is a punch shift motor error (punch unit)
E5F0	there is a saddle paper positioning error
E5F1	there is a saddle paper folding error
E5F2	there is a saddle guide error
E5F3	there is a saddle alignment error
E5F4	there is a saddle rear staple error
E5F5	there is a saddle front staple error
E5F6	there is a saddle butting error
E5F9	there is a saddle switch error
E602	the hard disk is faulty
E604	the image memory is faulty or inadequate
E609	the hard disk is faulty
E610	the HDD encryption key is faulty
E674	there is a fault in the communication between the fax controller PCB (2-line) and the main controller PCB
E710	the IPC initialization is faulty
E711	the IPC communication is faulty
E713	the communication with the finisher is faulty
E717	the communication with the NE controller is faulty
E719	the coin vendor is faulty
E730	the PDL software is faulty
E732	the reader communication is faulty
E733	the printer communication is faulty
E740	the Ethernet board is faulty
E743	the DDI communication is faulty
E744	the language file/boot ROM is faulty
E745	the TokenRing board is faulty
E746	the accessories board type is wrong
E748	the controller board and the SDRAM size do not match
E749	a change in the product composition has been detected
E804	there is a DC power supply fan error/there is an IH power supply cooling fan error
E805	there is a heat discharge fan error/there is a feed fan error
E821	the cleaner is clogged
E824	there is a primary charging cooling fan error
E840	there is a shutter error
E841	there is an error in the detection of fixing inlet guide solenoid connection

Product Specifications Canon Ir6570 5570

Names of Parts  Canon Ir6570 5570

External view

[1] Feeder

[2] Control panel

[3] Toner access cover

[4] Front cover

[5] Right front deck

[6] Cassette 3

[7] Cassette 4

[8] Left front deck

[9] Left cover (paper)

[10] Environment switch

[11] Cassette heater switch

[12] Leakage breaker

[13] Left cover (middle)

[14] Delivery cover

[15] Left cover (upper)

[16] Reader left cover

[17] Reader front cover

[18] Reader right cover

[19] Reader rear cover

[20] Read cover (upper)

[21] Right cover (upper rear)

[22] Rear cover (lower)

[23] Main power switch

[24] Right cover (lower rear)

[25] Right cover (lower)

[26] Right door unit (lower)

[27] Right door unit (upper)

[28] Manual feed pickup tray

[29] Right cover (upper)

1.2.1.2 Cross-Section Canon ir6570/5570

[1]　Delivery reversing flapper

[2]　Delivery reversing lower roller

[3]　No. 1 registration lower roller

[4]　Separation roller

[5]　Pickup roller

[6] Copyboard glass

[7]　Laser mirror 2

[8] Laser mirror 3

[9] Laser mirror 1

[10] CCD unit

[11] Drum cleaner assembly

[12] Primary charging assembly

[13] Photosensitive drum

[14] Laser mirror 4

[15] Laser unit

[16] Dust-proofing glass

[17] Developing cylinder

[18] Pre-transfercharging assembly

[19] Manual feed pull-out roller

[20] Manual feed feed roller

[21] Manual feed separation roller

[22] Registration roller

[23] Transfer charging assembly

[24] Separation charging assembly

[25] Right deck feed roller

[26] Right deck separation roller

[27] Right deck pickup roller

[28] Right deck

[29] Cassette 3 pickup roller

[30] Cassette 3 feed roller

[31] Cassette 3 separation roller

[32] Cassette 4 pickup roller

[33] Cassette 4 feed roller

[34] Cassette 4 separation roller

[35] Cassette 4

[36] Cassette 3

[37] Left deck

[38] Left deck separation roller

[39] Left deck feed roller

[40] Left deck pickup roller

[41] Fixing lower roller

[42] Internal delivery roller

[43] External delivery roller

[44] Fixing upper roller

[45] Fixing assembly

[46] Fixing web

[47] Feeding assembly

[48] No.3 mirror

[49] No.1 mirror

[50] No.2 mirror

[51] ADF reading glass

[52] Scanning lamp